How Gifting Works at Truly
Buying a luxury experience as a gift is simple, and you're in control: we can email it to them on the day you choose, or send it to you to pass on yourself.
The gifting journey
- Browse & buy — add an experience to your cart and complete checkout.
- Choose when it arrives — in your bag, click “Add gift message & send date” and we email the certificate to your recipient, straight away or on the morning of a date you choose (UK time). You get a copy at checkout.
- Or pass it on yourself — skip the gift message and the certificate comes to you. Forward the email, print it, or gift-wrap it.
- They book — your recipient uses the unique code on trulyexperiences.com/book to choose a date.
Prefer to let them choose? Use a store gift card.
Buy a gift card instead and your recipient browses the full collection and picks their own favourite experience at checkout. Valid for 1 year.
Good to know
- Certificates valid for 1 year from purchase, or from the send date if you schedule it.
- Digital delivery, instantly or on a date you choose.
- Refund within 30 days; exchange any time.
- Questions? [email protected]