People’s expectations of hotels can vary dramatically. Even after the same stay there will often be slightly different views from two people. There are some hotels, however, where this isn’t a problem. These are the creme de la creme, five-star institutions. And here we outline what makes a 5 star hotel.
Surely one of the most important and defining things any hotel can offer, for truly great 5 star hotels this is ingrained into their staff.